Privacy policy

Who We Are

Centric Iterations LLC (“we,” “us,” “our”) operates this storefront. This policy explains what information we collect, why we collect it, and who we share it with.

What We Collect

When you browse, create an account, request a quote, or place an order, we collect:

  • Contact and identity information- Name, company name, email address, phone number

  • Shipping and billing addresses

  • Order information- Items purchased, quantities, order history, quote requests

  • Carrier account numbers- If you choose to provide a UPS or FedEx account number

  • Tax exemption documentation- If you provide a resale or exemption certificate

  • Technical information- Collected automatically by our e-commerce platform, including device type, browser, IP address, and pages visited

Payment card details are collected and processed directly by our payment processor. We do not receive, store, or have access to your full payment information.

How We Use It

We use your information exclusively to process and fulfill your transactions. Specifically:

  • Processing orders, quotes, invoices, and payments

  • Arranging shipments and providing tracking information

  • Communicating with you about your orders, quotes, and claims

  • Applying account-based pricing and tax exemption status

  • Maintaining business and tax records as required by law

We do not sell, rent, or trade your personal information. We do not use your information for advertising or marketing, and we do not send marketing emails or newsletters. All communication you receive from us relates to a transaction, quote, or inquiry you initiated.

Who We Share It With

We share your information only as necessary to fulfill your order:

  • REGO-FIX USA- Our supplier and fulfillment partner. To ship your order, they receive your name, company, shipping address, contact information, and order contents.

  • Our e-commerce platform (Shopify)- Hosts the store, processes orders, and handles payment processing

  • Shipping carriers- Receive the information necessary to deliver your shipment

  • Professional advisors and authorities- Accountants, legal counsel, or government agencies where required by law

We do not share your information with any other third party.

Cookies and Analytics

Our storefront uses cookies and similar technologies provided by our e-commerce platform. These support core functionality such as maintaining your cart and keeping you logged in and providing basic aggregate traffic statistics. We do not use third-party advertising or tracking pixels. You can control cookies through your browser settings, though disabling them may affect site functionality.

Data Retention

We retain order, quote, and account records for as long as necessary to fulfill our obligations and to satisfy tax, accounting, and legal requirements- generally a minimum of seven years.

Your Choices

You may request access to, correction of, or deletion of your personal information by emailing tooling@centriciterations.com. We will respond within a reasonable period. Note that we may be required to retain certain transaction records notwithstanding a deletion request.

You may close your account at any time by contacting us.

Where We Operate

We sell and ship within the United States only. Our operations and records are maintained in the United States.

Children

Our storefront is intended for business and professional use. We do not knowingly collect information from anyone under 18.

Changes

We may update this Privacy Policy at any time. Material revisions will be posted here with a revised date, and where practical we will provide notice in advance. Your continued use of the site after changes are posted constitutes acceptance.

Contact

Questions about this policy: tooling@centriciterations.com